At Flight Centre Business Travel, we specialise in providing personalised corporate travel management to meet the unique needs of your business. We'll help transform your corporate travel program by delivering tailored solutions, game-changing savings and a people-led, hyper-personal approach to your business travel.
We understand that when you’re running a growing business there are better things to do than book travel. And there may be a perception it’s quicker, easier and cheaper to book travel online. However, many overlook the time, cost savings and value that a team of Travel Experts can bring to your business versus doing it yourself.
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TRAVEL WEBSITES | |
|---|---|---|
| Dedicated Support | Dedicated Travel Manager takes care of all bookings and queries |
Limited, long hold times via call centres |
| Traveller Information | Traveller profiles stored - automated membership number upload, payment methods and important information |
Fewer capabilities for automation – manual records for bookings and reload of information into booking sites |
| Service Level Agreement | Guaranteed service KPIs and regular monitoring |
Limited service level agreements or measuring against KPIs |
| Reporting Data | Offers centralised travel data in a wide range of reporting fields |
Lack of visibility and reporting across total travel spend |
| Comprehensive Analysis | Offers analysis, benchmarking and innovative solutions to your travel program |
Minimal analysis of travel and spending patterns |
| Advice & Improvements | Face to face advice on improving your travel process, reducing costs and consolidating your travel program |
May not be available with online suppliers |
| One Itinerary | One consolidated itinerary with all bookings |
Multiple itineraries and invoices for each airline, hotel and car hire supplier |
| 30-day Account | Available to all approved customers |
Restricted payment conditions apply |
| After Hours Support | 24/7 after hours support |
Limited after hours support |
| Duty of Care Assistance | Supports employer duty of care through instant traveller tracking and provision of alternative travel arrangements |
Reliance on personal online records |
| Travel Credit Management | Automation of any credits on hold |
Administration by a traveller or booker and can result in loss of credits |
| Exclusive Rates | Global negotiating strength gives you access to fares and rates not available to the general public |
Limited access to corporate negotiated discounted rates |
| Streamlined Reconciliation | All invoices are generated from one central point and sent electronically at agreed intervals |
Invoicing and reconciliation compiled manually and from multiple channels |